Public Transport Accident Claims
100% No Win No Fee
Free advice on when public transport accident claims are possible and how to claim compensation.
Excellent Reviews On

Public Transport Accident Claims
100% No Win No Fee
Free advice on when public transport accident claims are possible and how to claim compensation.
Excellent Reviews On
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If you’ve been injured while using a bus, train, tram, or taxi, you might be entitled to start a public transport accident claim. Therefore, our article explores when you might be entitled to compensation, the types of scenarios you could claim for, and the requirements you’ll need to meet.
At No Win No Fee Solicitors Co, we have extensive experience helping individuals pursue compensation in road traffic accidents. Our team understands how life can be disrupted by an unexpected accident, and we’re dedicated to securing the compensation our clients deserve.
Read on to find out how to claim for a public transport accident and what steps to take next, or, if you’d prefer immediate help, you’re welcome to contact us online or call 0333 091 8598 to discuss your circumstances in complete confidence.

What Is A Public Transport Accident Claim?
A public transport accident claim is a legal process that allows you to claim compensation if you’ve suffered harm while using public transport services. Claims might be possible for those injured on buses, trains, trams, tubes, coaches, or taxis. These claims arise when a passenger is injured due to the negligence or failings of a transport operator or another party – such as a driver, conductor, or even another road user, depending on the circumstances.
Compensation may cover a range of injuries, from minor whiplash and bruising to more serious conditions such as broken bones or head injuries. The aim is to help you recover costs, support medical treatment, and address the impact of the accident on your everyday life.
Public transport operators owe a duty of care to keep you safe. If that duty is breached and results in injury, you are within your rights to explore whether a claim could be brought against the relevant company or insurer.
Importantly, you don’t need to guess if you’re entitled to claim compensation. That’s because we offer a free consultation where a specialist will review your case and explain your options. If we supsect you have a valid public transport accident claim, it could be taken on by a solicitor from our team.
To check your eligibility to claim for an accident on public transport, why not contact us today?
Why use us?
Free Consultation
We offer a free consultation to anyone looking to make a claim
No win, no fee
Claim experts
We use solicitors who have handled thousands of claims
Common Public Transport Accidents
The situations that give rise to public transport accident claims vary. However, here are some common examples of situations that could allow you to take action:
Sudden braking or acceleration by drivers, causing passengers to fall or be jolted, particularly if standing on a bus or tram.
Slip, trip, or fall incidents within stations, on platforms, or inside vehicles due to wet floors, defective steps, or poorly maintained surfaces.
Collisions involving buses, trains, taxis, or trams, potentially involving multiple passengers and other road users.
Damaged seating or tables leading to cuts, lacerations and other injuries.
Inadequate safety announcements, lack of seat belts, or faulty doors leading to accidents before, during, or after boarding/disembarking.
Assaults or injury by third parties where reasonable steps weren’t taken for passenger safety.
It’s not unusual for people to feel embarrassed after a public transport accident or to assume an injury “was just bad luck.“ But, if the operator or driver was negligent in any way, you could have the right to claim. If you’d like to make a road traffic accident claim after being injured while using public transport, please feel free to call our advice centre today.
Eligibility Criteria That Must Be Met
To prove your entitlement to compensation in a public transport accident, you must prove that:
Duty of care. The defendant in your case (driver, transport operator, etc), must have owed you a duty of care.
Liability can be shown. There must be evidence that the defendant was responsible for an accident, whether through recklessness, lack of maintenance, failure to act, or another form of negligence.
Suffering. You must be able to demonstrate injuries that can be linked directly to that accident.
If you’re unsure about your eligibility, it’s always wise to seek legal advice. Our team can review your situation and advise whether a claim is likely to succeed. So, why not contact us for a free consultation today?
How Our Solicitors Can Help With Public Transport Accident Claims
Pursuing compensation against a large transport provider or their insurer provider can seem daunting without professional support. Therefore, you might decide it’s best to take on representation from a solicitor with experience in such claims. Here’s how we assist clients with public transport accident claims:
Complimentary initial consultation: We will review the particulars of your public transport accident and advise whether you possess a strong basis for pursuing a claim.
Comprehensive investigation and evidence gathering: Our solicitors are highly experienced in identifying key evidence, including CCTV footage, public transport maintenance records, witness statements, and official accident reports.
Managing communications: We correspond directly with transport authorities and their insurers on your behalf, thereby relieving you of the burden of challenging discussions.
Specialist negotiations: Our team is dedicated to securing an appropriate settlement, ensuring your compensation accurately reflects the extent of your injury and losses.
No Win No Fee arrangements: You will not be required to pay our solicitors’ fees unless your public transport accident claim is successful.
If you’d like us to explain how we could help with your public transport accident claim, please speak to a specialist advisor today.
What Evidence Will Help?
The strength of your public transport accident claim relies on solid evidence proving what happened, who was at fault, and the impact on your life. Key pieces of evidence may include:
Accident or incident reports filed with the transport provider.
Photographs of injuries and the accident scene.
Contact details of witnesses.
CCTV footage (many public transport vehicles and stations have cameras).
Medical records and treatment notes.
Receipts for related expenses (such as travel, prescriptions, medical aids, or lost earnings).
Collecting evidence promptly makes a real difference. If you’re unable to gather documentation at the time, don’t worry, our solicitors can often help secure further records during the claims process.
If you already have any evidence to show what happened or how you were injured, please let us know when you get in touch.
Is There A Time Limit?
Yes, there is typically a three-year time limit from the date of the public transport accident. However, as children are not allowed to take legal action themselves, their time limit does not commence until their 18th birthday. Before then, a parent, guardian, or responsible adult can take action on the child’s behalf at any point.
To check if you still have enough time to claim for an accident on public transport, please give us a call today.
The Benefits Of No Win No Fee Claims
All public transport accident claims accepted by our solicitors are handled under a No Win No Fee agreement. This means you pay nothing up front: a success fee is only due if your claim is won.
Some of the main advantages of No Win No Fee public transport accidence claims include:
No financial risk to you.
Access to quality legal advice regardless of your finances.
Peace of mind with no hidden costs.
If your claim doesn’t succeed, you don’t pay our legal fees. Also, for your protection, the success fee is legally capped at 25% of any settlement you are awarded.
What Does Compensation In A Public Transport Accident Claim Cover?
Compensation is designed to get you back on your feet. Awards typically account for:
Pain, suffering, and loss of amenity (the effect on your everyday life)
Medical costs (past and future treatment required for recovery)
Loss of earnings if you’ve had to take time off work
Travel or care expenses linked to the injury
Each and every claim is unique. Therefore, compensation amounts can vary a lot. If you’d like to know how much compensation you might be entitled to claim, please discuss your public transport injury claim with a specialist from our team today.
Try Our Compensation Calculator
Take a look at our compensation calculator to get a broad idea of what an accident at work payout could look like. The figures used in this calculator are taken from the Judicial College Guidelines (JCG), which is a document that provides guideline compensation brackets for different injuries and illnesses.
Compensation Bracket: 0.00
Please note that these are not guaranteed amounts, and that this calculator doesn’t take special damages into account. Contact our team today to learn more about compensation in manual handling injury claims.
Start A Zebra Crossing Accident Claim Today
Taking the first step can feel overwhelming, especially if you’re still recovering or dealing with the aftermath of an accident. That’s why No Win No Fee Solicitors Co aims to make the process as straightforward as possible.
Remember, you can contact us or call 0333 091 8598 to begin a public transport accident claim or ask any questions.
Remember, claiming compensation isn’t just about money, it’s about getting the support you need and making sure similar incidents are prevented in future. Don’t hesitate to get the advice you deserve.
Public Transport Accident Claims - Frequently Asked Questions
Are there any differences in making a claim for accidents on private hire vehicles compared to public buses or trains?
While the legal principles are similar, claims involving private hire vehicles such as taxis or minicabs often involve different insurance policies and liability arrangements. It’s advisable to gather the driver’s and company’s details and consult a solicitor, who can identify the correct party to claim against.
What should I do immediately after being involved in a public transport accident?
If safe to do so, report the incident to the driver or transport staff and ensure the accident is logged in their records. Obtain medical attention for any injuries, gather details of witnesses, and take photographs of the scene if possible. Keeping records will strengthen any subsequent claim.
Can I claim if I was injured while boarding or alighting from public transport?
Yes, injuries sustained while getting on or off a bus, train, tram, or taxi may be eligible for compensation, particularly if the accident resulted from negligence, such as defective doors, inadequate announcements, or unsafe surfaces.