Shop Accident Claims
100% No Win No Fee
Free advice on when shop accident claims may be possible and the types of incidents you could claim for.
Excellent Reviews On
Shop Accident Claims
100% No Win No Fee
Free advice on when shop accident claims may be possible and the types of incidents you could claim for.
Excellent Reviews On
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If you’ve suffered an injury in a shop, perhaps after slipping on a wet floor, being struck by a falling object, or tripping over an obstacle, you might be wondering whether you’re entitled to compensation. Therefore, we’ve produced this guide to provide a clear overview of shop accident claims. We’ll outline when you may have grounds to start a claim, the typical causes and injuries involved, what evidence is needed, how the process works, and why No Win No Fee arrangements can be so beneficial.
With many years of experience handling public liability cases, including shop accident claims, our legal team is well equipped to guide you through every step and improve your chances of a successful outcome. Our priority is to support you professionally and compassionately throughout your claim.
To find out whether you could make a claim, please read on, or if you prefer, you’re welcome to contact our friendly team online or call 0333 091 8598 for a free discussion about your situation.
Shop Accident Claims: An Overview
In law, retailers and owners of shops have a legal duty to try and keep customers and visitors as safe as possible. This duty is set by the Occupiers’ Liability Act 1957. As such, a shop accident claim, a type of public liability claim, could allow you to seek compensation if you are injured as a result of negligence by the owners or operators of a shop.
Claims can cover a variety of losses, including pain and suffering, medical expenses, lost earnings, and the cost of any care or support you require following the incident.
In this article, we’ll consider the types of shop accidents that could lead to a claim. Importantly we are proud to offer a no-obligation review of your case. During your free call, you can ask us questions while we review the merits of your case. If we suspect that you’re entitled to compensation, we could connect you with a solicitor from our team.
Importantly, all accepted shop accident claims proceed on a No Win No Fee basis. To see if we could help you make a shop accident claim, why not call today?
Why use us?
Free Consultation
We offer a free consultation to anyone looking to make a claim
No win, no fee
Claim experts
We use solicitors who have handled thousands of claims
When Can I Start A Shop Accident Claim?
You may be eligible to start a shop accident claim if:
You were lawfully on the premises when you were injured (for example, as a customer or visitor). As such, you were owed a duty of care.
The accident was at least partly due to the negligence of the shop or its staff meaning the duty of care was broken.
As a direct result of the accident, you’ve suffered and injury or illness.
If you believe your claim is valid, why not connect with us today to see if we can help you start a claim?
Common Shop Accident Injuries
Shop accidents can lead to many kinds of injury. Some of the most frequently seen in claims include:
Cuts and lacerations.
Head or brain injuries.
Back and spinal injuries.
Fractures and broken bones.
Sprains, strains, and soft tissue injuries.
Concussions.
Broken wrists.
Whatever type of injury you’ve sustained, if your shop accident was not your fault, please get in touch today.
Typical Causes Of Shop Accident Claims
Shop accident claims can arise from a wide variety of incidents. Common causes include:
Wet floors that have not been cleaned or signposted properly can create a significant risk for slips and falls, especially in high-traffic areas.
Loose, torn, or uneven flooring or mats can pose a considerable danger, as they may catch on shoes and lead to unexpected tumbles.
Trip hazards such as trailing cables, stock left in aisles or poorly placed displays can create an unsafe environment, increasing the likelihood of serious accidents.
Falling items from shelves or incorrectly stacked displays can lead to injuries, as shoppers may not be prepared for items tumbling unexpectedly.
Faulty or poorly maintained fixtures, fittings or doors can compromise safety, causing not just inconvenience but also potential injuries.
Inadequate lighting leading to reduced visibility can create blind spots, making it hard for individuals to navigate safely through spaces.
Spillages of food, drink or cleaning fluids not cleared up promptly can transform a seemingly manageable situation into a hazardous one, heightening the risk of slips.
Escalator or lift malfunctions might lead to frustrating delays, but more critically, they can put users at risk of injury during operation or evacuation.
Importantly, most of these accidents can often be avoided if shops follow good health and safety practices. When shop staff and management neglect these duties, injuries may result, and a claim may be possible.
Collecting Evidence After An Accident In A Shop
To give your shop accident claim the best chance of success, it’s important to gather as much evidence as possible. Useful types of evidence include:
Photographs of the accident scene and any hazards
Photographs of your injuries (immediately and as they develop)
Witness details (names, contact information)
Copies of the accident report (filed with the store)
CCTV footage, if available
Medical reports and records of treatment
Receipts for any expenses arising from your injury
Your solicitor can help identify what evidence will be most effective in proving negligence and the extent of your losses. Don’t me too concerned if you don’t have everything we’ve listed here. In some cases, where you act quickly enough, your solicitor may still be able to secure evidence to help with your case.
How Long Do I Have to Make A Claim?
In most cases, the 3-year time limit for shop accident claims begins on the date of your accident.
This period can be extended if the claim involves a child as the three years runs from their 18th birthday. Importantly, though, you can claim before their 18th birthday at any time.
To check how long you’ve got to claim for an accident in a shop, please give us a call today.
How Claims Are Managed
We want to make it as easy as possible for you to claim compensation for an accident in a shop. Therefore, we manage all aspects of the claim for you. This means that, if your case is accepted, we’ll help by:
Conducting A Free Initial Assessment: Our specialists will listen to your story and offer honest, practical advice about your options, free of charge and with no pressure.
Building Your Case: If you decide to proceed, your solicitor will gather evidence, identify who is responsible and assess the full impact of your accident.
Making The Claim: We’ll submit the claim to the shop or their insurers and negotiate on your behalf, aiming for a fair settlement.
Settlement or Further Action: The majority of shop accident claims settle out of court. If a fair offer isn’t made, we’ll discuss next steps and support you throughout.
Our team is experienced in many different types of public liability claims. So, if you’d like advice from a specialist advisor, please call today.
The Benefits Of No Win No Fee Shop Accident Claims
By making a shop accident claim on a No Win No Fee basis, you can:
Access expert legal advice with no upfront costs.
Avoid financial risk, if your claim is unsuccessful, you won’t pay our fees.
Only pay a fee if your claim succeeds (and this is capped by law).
Gain peace of mind, knowing your solicitor is motivated to achieve the best outcome.
Focus on recovery, not the cost of pursuing justice.
For more on how No Win No Fee shop accident claims work, please reach out today.
Try Our Compensation Calculator
Take a look at our compensation calculator to get a broad idea of what an accident at work payout could look like. The figures used in this calculator are taken from the Judicial College Guidelines (JCG), which is a document that provides guideline compensation brackets for different injuries and illnesses.
Compensation Bracket: 0.00
Please note that these are not guaranteed amounts, and that this calculator doesn’t take special damages into account. Contact our team today to learn more about compensation in manual handling injury claims.
Contact Us For Free Advice On Shop Accident Claims
If you think you may have a shop accident claim, it’s always worth getting professional advice. At No Win No Fee Solicitors Co, our team is available to answer your questions, explain your options, and advise you on what to do next, all without obligation.
You can contact us at any time for honest guidance. Either reach out online or call us direct on 0333 091 8598 for a confidential chat about your circumstances.
Shop Accident Claims FAQs
What types of accidents can occur in a shop?
In a shop, you may encounter various types of accidents, including slips, trips, and falls, caused by wet floors, uneven surfaces, or obstacles in walkways. Additionally, you might sustain injuries from falling merchandise, poorly maintained equipment, or inadequate safety signage. Each of these incidents has the potential to result in serious injuries, making it crucial to know your rights and whether you can claim compensation.
What should I do immediately after an accident in a shop?
After experiencing an accident in a shop, your first step should be to seek medical attention, even if your injuries seem minor. Reporting the incident to the shop manager is also crucial, as they will document the event, which may be important for your claim. Be sure to collect any evidence, such as photographs and witness contact information, as these details will support your case later when pursuing compensation.
Can I claim compensation if I was partially at fault?
Yes, you can still claim compensation even if you were partially at fault for the accident. The amount you may receive may be reduced depending on the level of responsibility attributed to you. The principle of “contributory negligence” applies, meaning that your compensation will reflect the share of fault that lies with the shop owner for failing to provide a safe environment. It’s advisable to speak with a legal expert to fully understand how this might affect your claim.
Will I have to go to court for my claim?
While many shop accident claims are settled out of court, there may be instances where court proceedings become necessary, particularly if the shop owner disputes fault or the claim amount. If your case goes to court, it is typically handled in a civil court, and your solicitor will represent you. However, most claims can be resolved through negotiations or alternative dispute resolution methods, which can save you time and stress.
