Cruise Ship Accident Claims
100% No Win No Fee
Free advice on when cruise ship accident claims may be possible and the types of incidents you could claim for.
Excellent Reviews On
Cruise Ship Accident Claims
100% No Win No Fee
Free advice on when cruise ship accident claims may be possible and the types of incidents you could claim for.
Excellent Reviews On
As featured in:




For many, a cruise is the holiday of a lifetime. While most come away feeling thrilled with the experience, others have their holidays ruined by cruise ship accidents. Therefore, within this guide, we’ll explain when you might have grounds for a cruise ship accident claim. You’ll read about what counts as a valid case, how the claims process works, and what evidence you might need. We’ll also explain the clear benefits of using a No Win No Fee arrangement and how our experienced solicitors can support you throughout.
With years of experience in public liability claims, our team understands the complexities that come with accidents at sea. Whether your injury happened due to hazardous conditions, poor safety measures, or another passenger’s negligence, we know exactly how to help you secure the compensation you deserve. Our aim is to make the process as smooth and stress-free as possible, ensuring your rights are protected at every step.
Please read on to learn more about your options after a cruise ship accident. If you’d like personalised advice or want to start your claim straight away, you can contact us online or call 0333 091 8598 today.
Cruise Ship Accident Claims: Overview
Cruise ship accident claims allow you to pursue compensation if you’ve been injured or fallen ill due to another party’s negligence aboard a cruise. These claims fall under public liability, as cruise companies owe you, their passenger, a duty of care for your safety while you’re onboard and during organised excursions.
Typical claims stem from preventable hazards, such as wet floors with no warning signs, or poorly maintained equipment. If the cruise operator, its staff, or another company fails in their responsibilities and causes your accident, you could have the right to claim compensation for your pain, medical costs, lost enjoyment, and more.
Our team is happy to review your claim for free. If you contact us, you’ll be able to ask as many questions as needed while we review what happened. If your case is suitable, one of our specialist solicitors may agree to represent you on a No Win No Fee basis.
Why not call today to see if you have a valid cruise ship accident claim?
Why use us?
Free Consultation
We offer a free consultation to anyone looking to make a claim
No win, no fee
Claim experts
We use solicitors who have handled thousands of claims
When Can I Start A Cruise Ship Accident Claim?
To have grounds for a successful cruise ship accident claim, it’s essential to meet certain eligibility criteria:
You must have suffered an injury or illness on a cruise ship, or during an official cruise excursion.
Your accident must have been caused by negligence, such as unsafe conditions, poor training, or reckless behaviour by a party that owed you a duty of care.
It must be possible to prove that your injuries or illness were caused by that negligence.
If your cruise was booked through a UK company or operator, special consumer protections may also apply. Claims can be pursued whether your cruise took place in UK or international waters, although different rules may affect the process. Our solicitors are fully versed in either scenario, so please feel free to call today.
Common Cruise Ship Accident Injuries
Cruise ship incidents cover a wide range of injuries, with some of the most common being:
Food poisoning or gastrointestinal illness.
Fractures or sprains.
Injuries from falling objects.
Burns and scalds.
Assaults or injuries caused by other passengers.
If you’ve suffered any of the above or a similar injury and believe the ship operator failed in its duty of care, you may be eligible to start a claim.
Scnarios Leading To Cruise Ship Accident Claims
Cruise ships are essentially floating hotels, and just like any large venue, accidents can happen for many reasons. Claims often arise from:
Wet floors with inadequate signage: Slippery surfaces, whether from spills or cleaning, can lead to serious slips and falls if not properly marked.
Unsecured staircases or handrails: Stairs without handrails or that are poorly lit can cause travelers to lose their footing, resulting in injuries that may warrant claims.
Inadequate safety procedures during excursions: Excursions that do not follow strict safety protocols can expose passengers to unnecessary risks, including accidents while disembarking or engaging in activities like zip-lining or snorkeling.
Defective leisure facilities (e.g., faulty gym equipment): Equipment that is not regularly inspected or maintained can malfunction, leading to accidents and injuries for unsuspecting users.
Poorly maintained cabins or public spaces: Deteriorating infrastructure, such as loose floor tiles or broken furniture, can pose hazards to passengers navigating through the ship.
Food hygiene lapses: Contaminated food can lead to foodborne illnesses, causing passengers to suffer severe health repercussions and potentially pursue claims for damages.
Overboard incidents or falls due to a lack of barriers: Insufficient safety barriers around open decks can result in tragic falls, either by accidents or negligence on the part of the crew.
Assaults or antisocial behaviour allowed by crew: Failure to address or prevent aggressive behavior among passengers can lead to physical or emotional trauma, making the cruise line liable for the safety of its guests.
Proving the cause of your accident is a core part of a successful public liability claim. As such, we’ll look at the evidence you could use to strengthen your claim, next.
How To Make A Stronger Claim
Gathering strong evidence will significantly improve your chances of a successful claim. If possible, try to collect:
Photographs or video of the accident scene and hazard
Your medical records, including first aid or ship doctor reports
Names and contact details of witnesses
The incident report logged with the ship’s crew
Receipts for medical costs and transport expenses
Evidence of missed excursions or loss of enjoyment
Remember to act quickly; evidence can disappear, and memories fade with time. If you don’t have all of the evidence listed here, please don’t be too concerned. We’ll still assess your claim for free as a solicitor may be able to secure further evidence during the normal course of events.
How Long Do I Have to Make A Claim?
The time limit for cruise ship accident claims can vary. For most holiday accidents, the standard limitation is three years from the date of the incident. But, if your injury occurred in international waters or under an agreement like the Athens Convention, you may have just two years to start your claim.
The best way to check how long you have to make a cruise ship accident claim is to speak with our team today.
How Cruise Ship Accident Claims Are Managed
Facing the aftermath of a cruise ship accident can be overwhelming, especially when dealing with complex international regulations. That’s where our firm steps in. At No Win No Fee Solicitors Co., our dedicated team starts by offering a free assessment of your case. We’ll talk through what happened, advise if you have grounds for a claim, and clearly explain your options.
If you decide to move forward, you’ll have a specialist solicitor handling all correspondence with the cruise company or their insurers, gathering supporting evidence, and representing your interests at every stage. Most claims settle out of court, but where necessary, we’re fully equipped to fight for your compensation through the legal system.
Throughout, our aim is to keep you informed, protected, and supported, so you can focus on your recovery.
The Benefits Of No Win No Fee Cruise Ship Accident Claims
One of the main advantages of working with us is our No Win No Fee promise. Here’s what it means for you:
No initial expenses: You won’t incur any charges at the outset of your claim.
Financial assurance: Our fee is only due if your claim is successful.
Pathway to justice: You can pursue a valid claim without the fear of legal fees, even if you’re concerned about costs.
Transparent agreement: We’ll outline any success fees beforehand, ensuring no unexpected costs arise.
This approach allows you to seek compensation confidently, knowing you have nothing to lose if your claim is unsuccessful.
Try Our Compensation Calculator
Take a look at our compensation calculator to get a broad idea of what an accident at work payout could look like. The figures used in this calculator are taken from the Judicial College Guidelines (JCG), which is a document that provides guideline compensation brackets for different injuries and illnesses.
Compensation Bracket: 0.00
Please note that these are not guaranteed amounts, and that this calculator doesn’t take special damages into account. Contact our team today to learn more about compensation in manual handling injury claims.
Start A Cruise Ship Accident Claim
If you have worries or questions about claiming after a cruise ship accident, we’re here to help. Discuss your case with one of our expert solicitors for clear, friendly advice tailored to your circumstances. There’s no obligation, just honest guidance on whether you could claim, what to expect, and how the process works.
Get in touch for peace of mind and prompt answers. Reach us online or by calling 0333 091 8598, and let’s see how we can support you.
FAQs About Claiming After A Cruise Ship Accident
Are there specific laws governing cruise ship accidents?
Yes, cruise ship accidents are subject to maritime law and various international conventions, such as the Athens Convention. These laws dictate the obligations of cruise operators and can influence the claims process, including time limits and liability standards depending on where the accident occurred.
What should I do immediately after an accident on a cruise?
Firstly, seek medical attention for your injuries. Next, report the incident to the ship’s crew to ensure it is documented. Gathering evidence, such as photographs and witness information, is crucial for your claim. Document everything related to your injury and its impact on your experience.
What if my claim is denied by the cruise operator?
If your claim is denied, you can appeal the decision or pursue legal action. Consulting with a solicitor experienced in cruise ship accident claims can help you understand your options and determine the best course of action to secure the compensation you deserve.

