Housing Disrepair Claims In London
100% No Win No Fee
Advice on how our solicitors can help with housing disrepair claims in London.
Excellent Reviews On
Housing Disrepair Claims In London
100% No Win No Fee
Advice on how our solicitors can help with housing disrepair claims in London.
Excellent Reviews On
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If you’re dealing with poor living conditions in your London home, be it a leak in Southwark, mould in a Hackney flat, or crumbling plaster near King’s Cross, you may be entitled to make a housing disrepair claim. This guide explains what housing disrepair claims in London are, outlines the typical problems covered, and sets out the process you can follow. You’ll also find out when you might have grounds to pursue compensation and what supporting evidence you need.
At No Win No Fee Solicitors Co, we bring years of expertise in supporting tenants across England and Wales, including those in the capital. Our knowledgeable team understands just how disruptive and distressing housing issues can be, whether you’re renting from a local authority, housing association, or private landlord.
To find out what steps to take, keep reading for a full breakdown of your rights and the claims process. If you’d rather talk through your situation directly, you can always contact our team online or call us on 0333 091 8598 for confidential advice.
What Are London Housing Disrepair Claims
A housing disrepair claim is a legal process that allows you to seek compensation and repairs when your rented accommodation has not been properly maintained. Under UK law, your landlord is responsible for ensuring that your home is safe, secure, and free from hazards. This covers basic structural integrity, heating systems, sanitation, and even infestations.
If your landlord fails to carry out necessary repairs after you’ve reported problems, you might have grounds for a claim. These claims are particularly relevant if the disrepair has caused you inconvenience, damaged your possessions, worsened your health, or made rooms unusable. In a city like London, with its mix of historic and modern housing stock, issues can crop up everywhere, from council flats in Lambeth to private lets in Chelsea.
If you’d like to check if you have a valid claim, please contact us online or call 0333 091 8598 today. Alternatively, you can read on for more information before getting in touch.
Why use us?
Free Consultation
We offer a free consultation to anyone looking to make a claim
No win, no fee
Claim experts
We use solicitors who have handled thousands of claims
Common Examples Of Housing Disrepair That Can Lead To Compensation Claims
Some housing issues are more frequent than others, particularly in densely populated urban centres like London. Typical examples where claims may be possible include:
Persistent damp and mould growth, especially in bathroom or kitchen areas
Faulty boilers, heating, or hot water systems
Leaks, defective pipework, or water ingress after heavy London rainfall
Broken windows, damaged doors, or insecure locks
Electrical hazards, such as exposed wiring or faulty lights
Infestation by pests, think mice, rats, or cockroaches
Structural defects, including unstable walls, ceilings, or stairs
Issues with sanitation or drainage systems
Many claims relate to properties around older boroughs (such as Camden or Islington) where age and wear lead to chronic maintenance issues. But newer builds can face problems too, especially if maintenance is ignored.
Importantly, our team can help with claims against private landlords, universities, colleges, local councils, and housing associations.
If you’ve experienced any of these issues and your landlord hasn’t acted after you reported them, you may have a valid ground for a housing disrepair claim. So, why not call our team today to learn more about your options?
London Housing Disrepair Claims Eligibility Criteria
Before starting a housing disrepair claim in London, you need to satisfy a few eligibility criteria:
You rent your home: This includes from private landlords, housing associations, or the local council.
Notice has been given: You’ve formally reported the problem to your landlord or managing agent, ideally in writing.
Reasonable time for repairs: Your landlord has had enough time to carry out repairs but hasn’t done so.
Evidence of disrepair: There’s visible proof or official records showing the property’s condition.
Impact: The issue has either affected your health, caused inconvenience, or led to financial losses (such as replacing damaged belongings).
If you’re unsure if you can claim for housing disrepair in London, please get in touch. Our specialists will review your case for free and explain if you have grounds to take legal action against your landlord.
How We Can Help With London Housing Disrepair Claims
Our role at No Win No Fee Solicitors Co is to shoulder the legal burden, so you can focus on your wellbeing. We support tenants across London and beyond, advising you from the first enquiry through to potential compensation.
Here’s what to expect if you contact us for help with your housing disrepair claim:
Free initial assessment: We’ll review your situation honestly and confidentially.
Building a strong case: Our solicitors work with you to gather evidence, correspond with your landlord, and ensure regulatory standards are met.
Pursuing negotiations: Where possible, we seek early and fair settlements, so you don’t have to wait longer than necessary.
Court representation: If needed, we’ll represent you throughout legal proceedings, always aiming for the most positive outcome.
We also understand the local context, whether your home is overlooking the Thames or close to busy routes like the North Circular. You can learn more about our London services, or get in touch with our team for free tailored advice.
Evidence To Build A Stronger Claim
Collecting detailed evidence is key to any successful housing disrepair claim. The right documentation helps establish the timeline, the seriousness of the issue, and your efforts to resolve it.
Photographs and videos: Clear images of the disrepair, taken at different times, show its persistence and severity.
Correspondence: Keep all emails, letters, or texts sent to and from your landlord about complaints and requests for repairs.
Medical reports: If your health was affected (e.g. breathing problems from mould or stress due to unsafe living conditions), seek a doctor’s note or hospital letter, major London hospitals like St Thomas’ or The Royal London can provide documentation.
Receipts and bills: If you’ve had to repair damage, replace items, or pay extra heating bills because of faulty systems, retain proof of these costs.
Inspection reports: Reports from environmental health officers or surveyors can be persuasive.
What Is The Time Limit For Housing Disrepair Claims In London?
Normally, you have up to six years to start a claim for property damage and up to three years if personal injury (like illness) is involved. But, it’s always best to start as soon as possible while evidence is recent and clear.
If you’d like to clarify your position, please don’t hesitate to contact us today.
How No Win No Fee Cycling Accident Claims Work
We believe there should be no financial risk in standing up for your housing rights. That’s why we handle housing disrepair claims on a ‘No Win No Fee’ basis, meaning you won’t pay solicitors’ fees unless we succeed in recovering compensation for you.
If Compensation Is Paid, What Does It Cover?
Compensation in housing disrepair cases can include:
Payment for inconvenience, stress, and disruption to your everyday life
Costs to repair or replace damaged belongings
Medical expenses if your health was affected
Reimbursement for extra costs (such as increased energy bills or alternative accommodation)
We can’t say exactly how much compensation you might receive here but, if you contact our team, we’ll provide a more personalised estimate once your case has been reviewed in detail.
Try Our Compensation Calculator
Take a look at our compensation calculator to get a broad idea of what an accident at work payout could look like. The figures used in this calculator are taken from the Judicial College Guidelines (JCG), which is a document that provides guideline compensation brackets for different injuries and illnesses.
Compensation Bracket: 0.00
Please note that these are not guaranteed amounts, and that this calculator doesn’t take special damages into account. Contact our team today to learn more about compensation in manual handling injury claims.
Call Today For Free Support With Housing Disrepair Claims
You don’t have to tolerate poor living conditions or landlords who ignore their obligations. At No Win No Fee Solicitors Co, we’re committed to making the process straightforward, transparent, and supportive, helping you resolve ongoing housing issues promptly.
Our nationwide team is equipped to help you, whether you’re dealing with disrepair in a tower block in Croydon or a Victorian terrace in Camden. For tailored guidance, contact us today on 0333 091 8598 or contact us through our website.
FAQs On London Housing Disrepair Claims
Can I make a disrepair claim if I am in rent arrears?
Yes, you can still pursue a housing disrepair claim if you are in rent arrears. However, your arrears may be deducted from any compensation awarded, and your landlord may try to use your arrears as a defence. Legal advice is recommended to ensure your rights are protected.
What happens if the landlord retaliates after I start a claim?
It is unlawful for a landlord to evict or threaten you for making a legitimate disrepair claim. If you experience retaliation, seek immediate legal advice—there are specific protections in place for tenants asserting their rights in the UK.
Can I claim if the disrepair is in communal areas of a building?
Yes, if the disrepair affects your use of the property (for instance, a broken communal door or shared plumbing issues), you may be eligible to claim. Make sure to document the issues and notify your landlord or property manager.
Are landlords responsible for dealing with pest infestations?
Landlords are generally responsible for dealing with infestations unless it is proven that the tenant’s actions caused the problem. If an infestation occurs due to property defects or inadequate maintenance, you can include this in your disrepair claim.
Can students in university-managed accommodation make a disrepair claim?
Yes, students have the same rights as other tenants. If you are living in halls of residence or university-managed housing and experience disrepair, you can bring a claim against the university or managing landlord.
Is it possible to settle a housing disrepair claim without going to court?
Absolutely. Many housing disrepair claims in London are settled through negotiation or mediation without the need for court proceedings. Solicitors often aim to reach an agreement with the landlord to carry out repairs and, where appropriate, pay compensation.

