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No Win No Fee Bus Passenger Accident Claim

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If someone acts in a way that goes against the Highway Code, they could be considered negligent. As a result, if you’re injured, you may be able to claim.

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No Win No Fee Bus Passenger Accident Claim

100% No Win No Fee

If you've been injured in a bus accident as a passenger, you could make a bus accident compensation claim today and we can help.

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The period following an accident in a bus or coach can be confusing. You might not have been paying attention to the cause of the accident as a passenger, but it’s important to gather as much information as possible if you intend on making a bus accident claim. This type of accident falls under personal injury law, meaning you’ll need to make a personal injury claim to get compensation for your injuries.

Below we’ll cover the basics of bus accident claims/personal injury claims, including how much compensation you could receive, proving driver fault, and how working with our No Win No Fee Solicitors could benefit you.

Let’s explore how you can claim compensation for your bus accident below.

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What Is A Bus Accident Claim?

A bus accident claim is a specific type of personal injury claim that you can pursue if you’ve suffered injuries as a result of a bus accident caused by somebody else’s negligence.

It’s a form of legal action where you pursue the individual or company at fault for your injuries to claim compensation for the injuries sustained.

Why Make A Bus Accident Compensation Claim?

If you’ve suffered injuries as a result of a bus accident that wasn’t your fault, then it’s perfectly reasonable for you to make a claim for compensation as a result.

We understand that many clients who approach us do so reluctantly in a lot of cases; concerned that pursuing a claim will cost them too much money or take up too much of their time. Plenty of people after an accident also feel worried that putting in a claim for compensation will somehow impact upon the lives of the bus driver. However, bus companies are insured for accidents, and given that they’re on the road constantly, accidents involving buses happen regularly enough.

When you work on a no win no fee basis, you don’t actually pay any legal fees up front. You’ll only pay in the event that your compensation claim is successful. That means you don’t have any financial risk when seeing if you have a claim.

The purpose of the claim is to restore you to the position you were in before the accident. If you’ve been injured in a bus accident, then you deserve compensation for that, and if you’ve faced any financial losses as a direct result of that accident, you deserve to have those finances reinstated.

Making a claim following a bus accident just makes sense, so why not see how we can help on a no win no fee basis today?

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What Injuries Are Covered By Bus Accident Claims?

Personal injuries sustained during a bus accident can be varied, but thankfully so are the injuries covered by personal injury law for claims such as these. You might have only suffered a minor sprain to your wrist as a result of the accident, or you might have suffered serious injuries that have changed your life forever. ALL injuries are covered.

In order to qualify, however, the injury must have been directly caused by the bus accident in question, or at the very least, have been made worse by it.

Some examples of the types of injuries covered by bus accident claims include:

  • Brain & Head Injuries: This can vary between severe brain damage injuries to a minor head injury, all of which will be compensated accordingly.
  • Psychiatric/Psychological Damages: An accident on a bus or coach can be a harrowing affair, so if you’ve been left with psychological damages as a result, such as Post Traumatic Stress Disorder (PTSD), then you can claim.
  • Injuries Affecting Senses: Accidents that cause injuries such as loss of sight or hearing are covered under personal injury claims.
  • Neck/Back Injuries: Common in bus accidents, neck and back injuries ranging from whiplash to fractures are all covered by claims of this nature.
  • Knee/Shoulder/Leg/Arm/Wrist Injuries: From breaks and fractures to sprains and burns, any injury sustained during your bus accident can be claimed. The severity of those injuries will impact compensation received.


There are an even wider range of injuries covered by personal injury law and bus accident claims, but the above are some of the most common. No matter your injury, if it was someone else’s fault, then you’re likely to be entitled to compensation.

What Is The Eligibility Criteria For Making A Claim?

Whilst most injuries sustained during a bus accident will be covered in your bus accident compensation claim, there are certain eligibility criteria that must be fulfilled to ensure you have a case:

  1. That you were owed a duty of care by the party responsible for your injury
  2. That the party responsible for your injury failed in their duty of care
  3. That this duty of care breach caused or contributed to your injury


Let’s assess each criterion individually to see how you might satisfy all requirements for a bus accident claim.

1. Owed A Duty Of Care

When claiming bus accident compensation the first thing you have to do is prove that the party responsible for your injury owed you a duty of care. This is easy if your bus or coach accident was caused by the driver.

If the driver is responsible for your bus accident injury, then claiming compensation is made easier, because all drivers owe a duty of care to their bus passengers.

Even if the accident was caused by other road users such as car drivers or reckless pedestrians, then under the Road Traffic Act 1988 and the Highway Code everybody on the road owes each other a duty of care to ensure safe use.

In bus and coach accidents, proving you were owed a duty of care is straightforward enough.

2. Duty Of Care Failure

Proving a duty of care failure is also easy enough, so long as you can prove that the party responsible breached their duty of care.

The best way to prove this is with evidence from one of the following:

  • CCTV or dashcam footage
  • Photographs
  • Eye witnesses


These can all help prove that the party responsible for the accident was negligent in their duty of care towards you depending on what the evidence shows. For example, if dashcam footage shows that your driver pulled out at a red light, causing a crash and your injury, then clearly there was a breach in their duty of care towards you.

3. Breach Leading To Injury

The best way to prove that your injuries were caused by that duty of care breach is with a report from a medical professional. Medical records tell a story, so if you sustain injuries as a result of a duty of care breach, those injuries will tell that story and a medical professional will be able to make that clear.

How Long Do I Have To Make A Claim?

With any personal injury claim, including an accident involving a bus or coach, you’ll have 3 years to file a claim from the date of your injury. If you don’t make a claim within this time, you may be prevented from claiming compensation.

What If I Am Under 18?

If you’ve been injured in a bus accident, but you’re under the age of 18 (the legal age to make a claim of this nature in the UK) then the same 3 year time limit doesn’t apply. You can wait until you turn 18, then after that you’ll have 3 years to claim compensation for your accident, so the deadline to submit a claim will be your 21st birthday.

Alternatively, a trusted family member or guardian can act as a ‘litigation friend’ on your behalf whilst you’re under the age of 18. Essentially, they act on your behalf in court to defend your best interests, but they’ll need to apply to do so. If you need advice on this, you can find it online or contact our personal injury solicitors today.

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What Does Working With A No Win No Fee Solicitor Mean For Me?

Working on a no win no fee basis essentially means you don’t pay a penny as a claimant for any legal representation until after the conclusion of your case and only if you receive compensation for your claim.

If you don’t receive compensation, you don’t pay anything.

This allows more people to access legal help when they suffer a personal injury due to somebody else’s negligence because you don’t have to find money for legal representation upfront. This is important because you should be focusing on recovering from your injuries, not worrying about paying out money for legal help.

Your solicitors will only be paid if you receive compensation. Their exact fee will be a set percentage of your compensation award, and this will be agreed before they even take on your case, so you know exactly what percent they will take from your compensation amount upfront.

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What Are The Potential Causes Of A Bus Accident?

There are a variety of different potential causes of bus accidents, but the main three which could lead to you being eligible for compensation are as follows:

Bus Driver Negligence

This is the most obvious one when making a claim, as a bus driver is responsible for the safety of all their bus passengers. If their negligence has led to your injury, then you might have a claim.

Some examples of accidents caused by bus driver negligence are:

  • running a red light
  • not using the proper turn signals
  • driving too close to vehicles involved

If the bus driver failed to drive in a safe and responsible manner, causing an accident and your injuries, then you could make a claim. In this case, you’ll likely receive compensation from the bus company and its insurance provider.

Other Road Users

It’s not always the fault of your bus driver, so if another road user has caused the accident which led to your injuries, you can still claim bus accident compensation.

Being on the road is unpredictable, so you never can be quite sure how other road users are going to behave and just how safe and responsible they’re going to act on the road. Some road users don’t pay attention or drive in such an irresponsible manner that they can cause an accident. In cases where that accident causes you an injury, you are entitled to make a claim for compensation for the injuries you have sustained because of their driving manner.

If you were injured in a bus accident caused by another road user – driver, motorcyclist, cyclist or pedestrian – then you can make a claim. You’ll usually receive payment here through the road user’s insurance company, and if the road user isn’t insured then you can still receive compensation through the Motor Insurers’ Bureau (MIB).

Road Safety

Sometimes the accident is seemingly nobody’s fault – rather it’s the fault of the road. This could be due to a variety of different things such as potholes causing the bus to jolt and injuries to occur, or even just inadequate traffic light systems causing a crash.

If there are concerns that road safety is the cause of your bus accident injuries, then that doesn’t mean you simply can’t make a claim. Somebody (usually the local council) is responsible for the upkeep of public roads, so if they have failed to keep the road in a safe condition, and this has led to an accident and caused you injuries, then you might have a claim.

In these cases the claim will usually be made against the local council for the injuries sustained as a result of their poor road safety management.

How Bus Accident Compensation Claims Are Calculated

When making a bus accident claim it’s important to note that every case is reviewed individually, so the compensation awarded in each case is unique, too. So if you’re looking for an average payout for the injuries you’ve sustained, there isn’t one.

Compensation in cases such as these are split into two types:

  1. general damages – covering compensation for your physical or psychological injury and suffering
  2. special damages – for financial losses incurred as a direct result of your accident

For general damage compensation, the exact amount you’ll receive is calculated based on your injury type and severity, plus the length of recovery expected. The highest compensation awards in cases like these are reserved for severe and long lasting injuries.

The Judicial College Guidelines (17th edition) is a document used by solicitors to help value cases. It gives general guidance to solicitors based on injury type and severity to give a ballpark figure the claimant should expect in compensation. Some examples include:

  • For head injuries resulting in minor brain damage you could receive between £2,690 and £15,580 depending on how long symptoms remain
  • Moderate cases of post traumatic stress disorder (PTSD) could be awarded £9,980 to £28,250
  • Neck injuries could range between £2,990 to £181,020 depending on severity
  • Back injuries could be awarded £2,990 to £196,450 in compensation based on severity and length of injury

Other injuries are also covered in the Judicial College guidelines. These have been used to create our compensation calculator tool below.

Total amount for one or more whiplash injuries: 0.00

Can I Claim Back Any Financial Losses As A Result Of The Bus Accident?

We mentioned above that there are two types of compensation – general damages (covered above with the Judicial College guidelines and compensation calculator) and special damages.

Special damages cover your financial losses after an accident, so yes, you can claim back any money you have lost as a result of your injuries.

If you’ve had to take unpaid time off work to recover or if you’ve had travel expenses relating to hospital or doctor’s appointments relating to your injury, then you can claim this back. In some cases your injury may be so severe that you’ll not be able to return to work again. In these cases, you could receive compensation for the money you would have earned if you had stayed in your job.

The aim here is to restore your finances to their position before the accident, so you’re not out of pocket. Why not contact us today to see if you have a case?

Why Work With No Win No Fee Solicitors Co

Our team of solicitors have years of experience handling claims just like these. As experts in personal injury law they can help you put together a strong case for your bus accident claim.

We work on a no win no fee basis meaning you don’t pay any legal fees until you receive your compensation and we always ensure our percentage fee is clear and agreed upfront.

When you work with us you can get access to expert legal advice and representation with no upfront cost, opening our services to more clients. Checking if you have a claim is also completely free, so reach out to our team today.

Frequently asked questions

Below we’ll answer common questions regarding bus accident claims

The very first thing you should do is accept any medical attention being offered to you. Yes, having pictures of the scene or witness contact information is helpful, but first and foremost you should look after yourself. The rest can be collected afterwards.

As soon as you’ve received treatment you (or a trusted individual) can take any pictures of the scene and get any information you may need to support your claim afterwards.

Remember, if there is a bus accident the police will likely have to attend the scene, so they’ll have records that can support your claim, too. Prioritise medical help above everything else.

Claims take different amounts of time depending on several factors:

  • how recent the accident was
  • how easy getting evidence for the case is
  • whether the party admits fault or not (those who admit fault will settle outside of court, speeding up the whole process)
  • the severity of your injuries
  • the compensation being sought


The more complex the case the longer it can take. Even the easiest cases where the party admits fault and the evidence is quick to gather can take several months to conclude, with more complex cases sometimes taking years.

Regardless, our team will stay in touch every step of the way, so you’ll know exactly where your claim is up to.