Privacy Policy

This is our privacy policy page. If you have any questions please contact us.

1. Introduction

1.1 Our unwavering commitment revolves around ensuring the privacy of those who visit our website and engage with our services.

1.2 This policy governs situations where we act as a data controller concerning the personal data of our website visitors and service users—meaning we dictate the purposes and methods of processing said personal data.

1.3 Cookies play a role in enhancing your experience on our website. Unless strictly necessary for website and service provision, we seek your consent to utilise cookies when you first land on our site.

1.4 Throughout this policy, references to “we,” “us,” and “our” pertain to JF Law Ltd.

2. Utilisation of Your Personal Data

2.1 Section 2 outlines: (a) The broad categories of personal data we may process. (b) The purposes for processing personal data. (c) The legal bases for such processing.

2.2 We may process usage data, derived from your interaction with our website and services, such as IP address, location, browser details, and more. This aids in analysing and improving our website and services, with your consent being the legal basis.

2.3 Service data, encompassing information you provide during service use, may include name, contact details, and accident particulars. Processing is rooted in our legitimate interests—ensuring the proper administration of our website and business.

2.4 For publication data submitted to our website, processing serves the purpose of enabling publication and administering our platform, grounded in our legitimate interests.

2.5 Enquiry data, comprising information submitted about our services, is processed based on the contract between you and us and our legitimate interests in administering our website and business.

2.6 Customer relationship data, containing contact details and communication records, is processed to manage customer relationships, communicate, and maintain records—based on our legitimate interests.

2.7 Notification data, provided for email notifications, is processed to fulfil contractual obligations or pre-contractual steps at your request.

2.8 Correspondence data, including communication content, is processed to communicate with you and uphold records—based on our legitimate interests.

2.9 Certain personal data may be processed to establish, exercise, or defend legal claims—rooted in our legitimate interests.

2.10 Personal data may be processed for insurance coverage, risk management, or professional advice—based on our legitimate interests.

2.11 In addition to specified purposes, we may process personal data to comply with legal obligations or protect vital interests.

2.12 Please refrain from supplying others’ personal data unless prompted.

3. Sharing Your Personal Data

3.1 Your personal data may be disclosed to our company members for the outlined purposes in this policy.

3.2 Disclosure to insurers, professional advisers, or as required by legal obligations is made when necessary.

3.3 Additional disclosures may occur to comply with legal obligations or protect vital interests, as well as for the establishment, exercise, or defence of legal claims.

4. Data Retention and Deletion

4.1 This section establishes our data retention policies to align with legal obligations.

4.2 Personal data shall not be retained beyond its necessary purpose.

4.3 Retention periods: (a) Website usage data: up to 28 months. (b) Data entered through forms: deleted on request or within 31 days. (c) Publication data: deleted on request or within 31 days. (d) Legal services data: up to fifteen years, unless agreed otherwise.

4.5 Certain situations may necessitate longer retention for legal obligations or vital interests.

5. Amendments

5.1 We may periodically update this policy, with new versions published on our website.

5.2 Regularly check this page to stay informed of any policy changes.

6. Your Rights

6.1 This section summarises your rights under data protection law.

6.2 Principal rights include access, rectification, erasure, processing restriction, objection, data portability, a complaint to a supervisory authority, and withdrawal of consent.

6.3 Detailed rights explanations are available through relevant laws and regulatory authorities.

7. About Cookies

7.1 Cookies, files with identifiers sent by web servers, enhance user experience by storing user preferences.

7.2 Cookies can be persistent or session-based, aiding authentication, status, personalization, security, analysis, and cookie consent.

8. Cookies Usage

8.1 We employ cookies for authentication, status determination, personalization, security, analysis, and cookie consent.

9. Service Providers’ Cookies

9.1 Our service providers use cookies, with Google Analytics, Wordfence, and Zopim Live Chat being employed.

9.2 Details on service providers’ cookie usage can be found in their respective privacy policies.

10. Managing Cookies

10.1 Most browsers allow cookie refusal and deletion.

10.2 Blocking all cookies may impact website usability.

10.3 Blocking cookies may limit access to website features.

11. Contact Details

11.1 This website is operated by JF Law Ltd.

11.2 JF Law Limited is a law firm and limited company regulated by the Solicitors Regulation Authority. Our SRA No is 619586 and VAT Number is 210539444. Our registered offices are Suite 3 And 3.1, Exchange Court, 1 Dale Street, Liverpool, Merseyside, L2 2PP, and Champions Business Park, Arrowe Brook Road, Birkenhead, Wirral CH49 0AB